OK, so 'hate' is a strong word for it.
But as much as we try to be the best mechanic in Lexington, we know we're not perfect. We know that there must be some parts of your experience with us which could be better.
So tell us. Let us have it. We can take it. And we need it.
To get the conversation started, here are some aspects of our business you might want to riff on:
- Our location
- Our pricing
- Our service
- Our website
- Our blog
- Our lobby
- Our restroom
- Our people
- Our honesty
- Our attitude
- How we checked you in
- How much time we took
- How well we explained what we did
- How we checked you out
- Something we did
- Something we didn't do
- Something we should do
Please let us know how Lowell's can get better. Use the comments section below, call the shop at 233-1173, or email us at lowells [at] iglou [dot] com.
We can't promise we'll do everything you suggest, but we will work to make your overall experience with Lowell's a better one.
And thank you.
[where: 111 Mechanic St., Lexington, KY, 40507]
2 thoughts on “What do you hate about Lowell’s?”
I hate your location. Atlanta to Lexington is too far to drive for service.
Hello from Cincinnati!
Rob, sorry to say, but I do hate your logo… 🙂