lowell’s wins 11th “favorite auto repair” in 2021 Readers’ Choice Awards

2021 Favorite Auto Repair

For the eleventh time, Lexington Herald-Leader readers have voted Lowell’s their “Favorite Auto Repair” in the 2021 Readers’ Choice Awards.

 

This Readers’ Choice Award is our 21st first-place award (11 from Herald-Leader readers, 9 more Best of Lex Awards from Ace Weekly readers (even though Ace hasn’t run the awards since 2011), and last month’s Best of 2021 Award from Preferred Mechanic.

We are humbled and honored to have the support of our wonderful, wonderful customers. We are also very grateful to have such thoughtful and skilled employees. We promise to keep improving our service to keep deserving your appreciation.

Thank you so much,
Rob, Suzanne, and your Friends at Lowell’s

lowell’s wins 2021 Readers’ Choice Award for “favorite oil change”

2021 Favorite Oil Change

lowell’s has been chosen as Lexington’s Favorite Oil Change in the 2021 Readers’ Choice Awards. Lexington Herald-Leader readers choose their favorites in a variety of categories, and Lowell’s won the oil change category.

This marks the first time that lowell’s has been selected as the best place to get an oil change! Thank you so much for your votes. We’ll do all we can to earn this award.

lowell’s selected #1 out of 370 mechanics in Lexington

#1 of 370 mechanics in Lexington!

Preferred Mechanic evaluated 370 mechanics across Lexington, and chose lowell’s as the top mechanic in town for 2021.

For their Best of 2021 awards, Preferred Mechanic ranked shops across the nation based on customer reviews, ratings, awards, and multiple other criteria. On July 1st, they named lowell’s as the #1 mechanic in Lexington!

The Best of 2021 Award makes the 20th time that lowell’s has been selected as the best mechanic in Lexington. We’ve also received 10 Readers’ Choice Awards from Herald-Leader readers, and 9 more Best of Lex Awards from Ace Weekly readers (even though Ace hasn’t run awards voting since 2011).

We’re always driving to offer the very best auto repair service. If you ever notice anything we can do better, please let us know.

lowell’s wins 2019 Readers’ Choice award

For the ninth time, Lexington Herald-Leader readers have voted Lowell’s their “Favorite Auto Repair” in the 2019 Readers’ Choice Awards.

This Readers’ Choice Award is our 18th first-place award (9 from Herald-Leader readers, and 9 more Best of Lex Awards from Ace Weekly readers (even though Ace hasn’t run the awards since 2011).

We are humbled and honored to have the support of our wonderful, wonderful customers. We are also very grateful to have such thoughtful and skilled employees. We promise to keep improving our service to keep deserving your appreciation.

Thank you so much,
Rob, Suzanne, and your Friends at Lowell’s

Lowell’s wins 2015 Angie’s List Award

We are extremely humbled by the awards that customers have chosen for us over the years.

We have won 8 Readers’ Choice Awards from Herald-Leader readers as Favorite Auto Repair Shop. We’ve also won 9 Ace Magazine Best in Lex Awards as Favorite Mechanic. We are Lexington’s first and only RepairPal Certified mechanic.

And now, for the third year in a row, we’ve also been recognized by Angie’s List.

Lowell’s has earned the Angie’s List 2015 Super Service Award for the outstanding things our customers have said about our service on Angie’s List.

Angie’s List collects reviews from real people on a variety of services, including reviews of auto repair service in Lexington.

According to Angie’s List, “winners of this award have met strict eligibility requirements, which include an ‘A’ rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.”

We are so honored to serve great customers and to have had those customers make this award happen for us. Thanks for all of the wonderful things you say and do for Lowell’s!

Lowell’s named Lexington’s first RepairPal Certified shop

Only one day after winning a Readers’ Choice Award as Lexington’s Favorite Auto Repair Service, Lowell’s has also been named Lexington’s first and only RepairPal Certified repair shop.

RepairPal is an online service designed “to provide drivers with the most accurate, unbiased, and useful car ownership information available”. In other words, RepairPal helps consumers find the very best automotive service.

The RepairPal Certified designation means that we meet or exceed RepairPal’s rigorous standards for customer satisfaction, employee training, fair prices, and quality work.

As is the case with all of our awards over the years, this designation also belongs to our incredible customers. Over 30 recent customers were kind enough to give us very positive reviews. (Thank you so much!)

You can read RepairPal’s profile of Lowell’s to learn more.  Lowell’s received a 95.8% overall rating on the RepairPal Quality Index.

We’re honored and humbled by this recognition, and we’ll work diligently to earn your continued trust and respect.

Lowell’s wins 2014 Readers’ Choice Award

For the eighth time – including each of the past six years – Lexington Herald-Leader readers have voted Lowell’s their “Favorite Auto Repair Service” in the 2014 Readers’ Choice Awards.

Readers' Choice - 6 in a row!

We also came in second place in the new “Favorite Oil Change” category.

We are humbled and honored to have the support of our wonderful, wonderful customers. We are also very grateful to have such thoughtful and skilled employees. We promise to keep improving our service to keep deserving your appreciation.

Lowell’s won the Repair Service category even when matched up against other great finalists who have national backing, multiple locations, and who service multiple vehicle brands (Tire Discounters and S&S Tire).

In addition to the past six years, Lowell’s was also the top pick for Herald-Leader readers in 2007 and 1994 – to our knowledge, that’s every time the auto repair category has been up for voting.

Thank you so much,
Rob, Suzanne, and your Friends at Lowell’s

LowellsSquare

Lowell’s selected for Angie’s List 2013 Super Service Award

2013 Super Service Award

Lowell’s wins Angie’s List Super Service Award for Auto Repair in Lexington

We are extremely humbled by the awards that customers have chosen for us over the years.

We have won 7 Readers’ Choice Awards from Herald-Leader readers as Favorite Auto Repair Shop. We’ve also won 9 Ace Magazine Best in Lex Awards as Favorite Mechanic.

Now we are pleased to add a new award to that great list!

Lowell’s has earned the Angie’s List 2013 Super Service Award for the outstanding things our customers have said about our service on Angie’s List.

Not all online reviews are equal. Angie’s List collects reviews from real people on a variety of services, including reviews of auto repair service in Lexington.

According to Angie’s List, “winners of this award have met strict eligibility requirements, which include an ‘A’ rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.”

“Only about 5 percent of the companies Lowell’s competes with in Lexington are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

We are so honored to serve great customers and to have had those customers make this award happen for us. Thanks for all of the wonderful things you say and do for Lowell’s!