Lowell’s wins 2011 Readers’ Choice Award

For the fifth time, Lexington Herald-Leader readers have voted Lowell’s their “Favorite Auto Repair Place” in the 2011 Readers’ Choice Awards.

Readers Choice Awards

We are humbled and honored to have the support of our wonderful, wonderful customers. We are also very grateful to have such thoughtful and skilled employees.

Lowell’s won the category even when matched up against other great finalists who have multiple locations (S&S Tire) or who service multiple vehicle brands (our friends at Auto Tech).

Lowell’s was also the top pick for Herald-Leader readers in 2010, 2009, 2007, and 1994 – to our knowledge, that’s every time the auto repair category has been offered.

Thank you so much,
Rob, Suzanne, and your Friends at Lowell’s


The Next Best Thing

We love our awards.

AceLogo  Over the years, Lowell’s has been voted “Best Mechanic” eight times by Ace Weekly readers, including a win in 2009.

We’ve also been voted Readers’ Choice “Favorite Auto Repair Shop” four times by Herald-Leader readers, including the last three times the repair shop category has been available: 2007, 2009, and 2010.

Our awards are vital to our growth as a business – they tell prospective customers that our current customers really like doing business with us.

So you might imagine our disappointment when we found out that Ace dropped the “Best Mechanic” category from its 2010 Best of Lex [PDF link] awards.

When the Best of Lex awards came out recently, however, we were in for a pleasant surprise:

“Some ‘classic’ categories are retired this year to make room for new ones to rotate in — best veterinarian and best mechanic always generate a frenzy of votes, for example — but Chevy Chase Small Animal and Lowell’s (respectively) have won so often that it was time to let the readers vote for something new…”

While it isn’t quite as prestigious as a ‘win’, having a category retired because we’ve won it so often is still a considerable honor.

Thank you so much for supporting us (and voting for us!) over the years.  And here’s hoping the “Best Mechanic” award makes a return in 2011.

Lowell’s Wins 2010 Readers’ Choice Award

2010rc_200x200Lowell’s is honored to win our third consecutive Readers’ Choice Award for “Favorite Auto Repair Place” in voting submitted by Lexington Herald-Leader readers.

Lowell’s won the voting even when matched up against other finalists (our good friends at Auto Tech and S&S Tire) who service all brands or who have multiple locations around the region.

We are grateful to our loyal customers for voting for us.  We are especially grateful to our very talented employees who earn this award through their thoughtful hard work and excellent service every day.

Thank you.

Announcing Lowell’s Community Service

AceLogoWe are very pleased that you have chosen Lowell’s as Lexington’s “Best Honest Mechanic” in Ace Weekly’s Best of Lex 2009 readers’ poll.  This is the eighth year you have voted us Ace’s best mechanic, and we are deeply grateful that you have honored us once again.

On October 2nd, Lowell’s will also celebrate its 30th anniversary (For more on the founding of Lowell’s [the company] see this history, written by Lowell [the man], our founder and advisor).  In honor of that occasion, and in gratitude for your enthusiasm and loyalty over the past 30 years, we’re going to do something special.

We’re giving back.

Beginning in October and continuing through the end of 2009, we’ll provide our full service oil change – FOR FREE.  We call it Lowell’s Community Service.

And “free” means free: No Strings. No Catches. No Charge.

We do ask that you make an appointment, so that we may properly balance our workload and provide prompt service.

Regular oil and filter changes are the single most effective way to keep your vehicle running well.  So, for a limited time, every lube, oil, filter change, and multi-point inspection for your Toyota, Lexus, or Scion at Lowell’s will be absolutely, positively free.  (And, just in case you’re wondering, our prices for other maintenance and repair will remain the same.)

With the Lowell’s Community Service program, we hope to give back a little of what you’ve given to us over the past 30 years.  And since you have read this post, you can take advantage of Community Service right now.  Just mention Community Service when you schedule your appointment, and you can get our October surprise in September!

Thanks so much for supporting us,
Rob, Suzanne, and your friends at Lowell’s